Most homeowners don’t service until something breaks. A 2-hour check-up protects your warranty and prevents costly repairs. Book Your Service
Air Source Heat Pump Servicing – East Midlands
Air Source Heat Pump Servicing & Maintenance From £228. A Proper Service By Heat Pump Specialists.
If your air source heat pump hasn’t been serviced in the last 12 months, your warranty could already be at risk. A full annual service keeps your system running at peak efficiency, protects your manufacturer warranty, and catches problems before they become emergency callouts.
Ryan and Harvey’s engineers carry out every service personally. No outsourcing, no call centres. The same engineer services your system every year. They know your setup, your history, and what to look for.
Certified & Accredited
Why Servicing Matters
What Happens When You Skip Your Annual Heat Pump Service
Nobody thinks about their heat pump until something goes wrong. It runs quietly, it heats the house, job done. But skip the annual service and three things start happening. None of them are good for your wallet.
Your Warranty Voided
Most manufacturers require proof of annual servicing to keep your warranty valid. Without it, a compressor replacement that would have cost you nothing could mean £2,000–£4,000 out of your own pocket. That’s the price of a missed appointment.
Efficiency Drops Quietly
A poorly maintained heat pump can lose 10–25% of its efficiency over time. On a typical system, that’s an extra £150–£300 a year in energy bills, creeping up so gradually you don’t notice until you check the numbers. A £228 service pays for itself within the first year.
A Breakdown in Mid-January
A refrigerant leak or faulty valve that takes 30 minutes to fix during a routine service can become a full system shutdown in the middle of winter. Regular servicing catches these issues early, before they turn into emergency callouts. The difference between 30 minutes and three days without heating is one annual check-up.
That’s what a proper service prevents.
After we’ve been through your system, you’ll know exactly how it’s performing, what (if anything) needs attention,
and that your warranty is secure for another year.If your last service was more than 12 months ago, your warranty may already be at risk. Once cold weather arrives, our diary fills quickly and wait times stretch to three to four weeks. A service takes around two hours. The wait is the only part you can’t control.
What We Offer
Heat Pump Servicing, Repairs, and Year-Round Cover. One Team.
We service all major heat pump manufacturers: Vaillant aroTHERM, Mitsubishi Ecodan, Samsung, and Daikin Altherma systems. Annual check-up, urgent repair, or year-round peace of mind with a service plan. Whatever your system needs, the same trained team handles it, every time. Not a call centre. Not a subcontractor you’ve never met.
A full inspection of your air source or ground source heat pump, covering efficiency, refrigerant levels, filters, and electrical connections. We service Vaillant, Mitsubishi, Samsung, Daikin, and all other major manufacturers. Trained on each brand’s specifications. Everything checked, everything documented. You’ll know exactly how your system is performing, and your warranty stays valid.
ASHP from £228 · GSHP from £276
Heat pump not heating properly? Not performing like it used to? We diagnose and repair all makes and models. No call centres, no subcontractors. The same team that finds the problem is the team that fixes it.
Diagnosis from £114/hr
One payment. Every year, we show up, check everything, and you don’t think about your heating again until the next service reminder. Your warranty stays valid. Your bills stay where they should be. And if anything goes wrong between visits, you’re first in the queue. From £21.60/month. Less than £1 a day.
ASHP plans from £21.60/month
Most local engineers won’t touch MVHR systems. We’re one of the few accredited teams in the East Midlands that service them properly: filter changes, system checks, airflow testing, and full efficiency verification.
From £186 · Plans from £27.60/month
Transparent Pricing
Heat Pump Service Costs: Plans and One-Off Pricing
An unexpected heat pump repair can cost hundreds. A service plan costs less than £1 a day. Choose monthly cover for peace of mind, or book a one-off service when you need it. Transparent pricing, no hidden fees.
Monthly Service Plans
All prices inclusive of VAT
- Air Source Heat Pump PlansFrom £21.60/mo
- Ground & Water Source Heat Pump PlansFrom £30.00/mo
- Boiler Plan£10.80/mo
- Boiler & Cylinder Combo£12.00/mo
- MVHR Plan£27.60/mo
- Annual servicing included
- Priority callout response
- Manufacturer warranty valid
- No unexpected repair bills
- Discounted labour on additional works
- Remote monitoring (where applicable)
One-Off Services
All prices inclusive of VAT
- ASHP – Existing System£228
- GSHP / WSHP – Existing System£276
- ASHP – New System£264
- GSHP – New System£324
- Additional ASHP Unit£156
- Additional GSHP / WSHP Unit£192
- MVHR Service (filters not included)£186
- Extra MVHR Unit£90
- Breakdown / Diagnosis – First Hour£114
- Breakdown / Diagnosis – Each Subsequent Hour£90
It’s the coldest week of the year. Your heating fires up before you wake. The house is warm by the time you come downstairs. You don’t check anything. You don’t call anyone.
That’s what a properly serviced heat pump gives you. Two hours once a year. Peace of mind every day. And you never compete for a winter slot.
What Our Service Customers Say
What Customers Say About Our Heat Pump Servicing
Google · 50+ reviews
We booked an annual service thinking it was just a tick-box exercise. The engineer found our expansion vessel pressure had dropped and the antifreeze concentration was low. Two things we’d never have spotted ourselves. System’s running noticeably quieter since, and our electricity consumption dropped by about 12% the following month. Worth every penny of the £228.
A. Thornton
ASHP Service Customer, Leicestershire
Hadn’t serviced our heat pump in over two years. Bit embarrassed about that, honestly. The engineer didn’t judge, just got on with it. Found a clogged filter and a slow refrigerant drift, and walked us through the before-and-after efficiency numbers. The system’s pulling about 18% less electricity now. Rebooked for next spring before he’d even left.
G. Patel
ASHP Service Customer, Rutland
Our ground source heat pump installer went out of business, so we had nobody to do our annual service. Found Earth NRG through a local recommendation. The engineer knew our Kensa system inside out, checked everything against the manufacturer spec, and documented it properly. Our warranty’s protected again. They’ve been back twice since.
L. Fitzpatrick
GSHP Service Customer, Lincolnshire
Our Engineers at Work
The Engineers Who Build These Systems Are the Ones Who Maintain Them
Every service and repair is carried out by our own in-house engineers. The same team that installs these systems is the one that maintains them. These are the people who’ll be in your home.
Common Questions
Frequently Asked Questions About Heat Pump Servicing
Straight answers to the questions we get asked most. If yours isn’t here, get in touch. We’re happy to help.
Book Your Callback
Your Callback Is 60 Seconds Away
Four quick questions. Then our team calls you back, usually the same working day. No call centres, no runaround.